Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our shipping process.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Shipping times may vary depending on your location. Estimated delivery times are:
-
United Kingdom: 7–14 business days
-
United States: 7–14 business days
-
International: 7–14 business days
Please note that these are estimated delivery times and delays may occur due to factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise. We may offer free shipping promotions from time to time.
Delays
While we strive to deliver your order on time, delays can occasionally occur due to high demand, customs processing, or carrier issues. We appreciate your patience and understanding.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience any issues, please contact the shipping carrier directly.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at contactibsourced@gmail.com.